Privacy Policy
Last updated: July 2026
Shannon Miles Group ("we," "us," or "our") operates shannonmiles.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a contact form, or interact with our services.
Information We Collect
When you visit our website, we may collect:
- Your name, email address, and phone number when you submit a contact form
- Your IP address and browser information through standard web analytics
- Property search preferences and criteria you share with us
How We Use Your Information
We use the information you provide to:
- Respond to your real estate inquiries and requests
- Send property updates, market information, and appointment reminders via email or text message
- Improve our website and services
- Comply with legal obligations
SMS/Text Message Communications
Shannon Miles Group offers a text messaging program to send property listing updates, appointment reminders, market updates, and responses to your inquiries to customers who opt in. By providing your phone number and opting in, you consent to receive these text messages from Shannon Miles Group.
Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us at hello@shannonmiles.com or (903) 785-2005.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our brokerage, eXp Realty, as required for transaction processing
- Service providers who assist in our operations (email, SMS, website hosting)
- Legal authorities when required by law
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Cookies and Analytics
Our website uses Google Analytics to understand how visitors interact with our site. This service collects anonymous usage data including pages visited, time spent on pages, and referral sources. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Terms of Service
Please also review our Terms of Service, which govern your use of our website and the services we provide.
Contact Us
If you have questions about this Privacy Policy, contact us at: